Privacy Policy

Who we are

Chasemaps is operated by Stagename Inc. (“Chasemaps,” “we,” “our,” or “us”). This policy explains how we collect, use, disclose, and protect personal information through chasemaps.com, Chasemaps applications, the Chasemaps Buying Station, event pages, and related services (collectively, the “Services”).

Information we collect

• Contact and account information: name, email address, mobile number, authentication information, and account preferences.
• Collectibles and submission information: card photographs, card identity and condition details, market-research inputs, seller confirmations, qualification results, queue activity, and table outcomes.
• Messaging information: mobile number, consent time and source, consent-copy version, message type, delivery state, delivery attempts, and opt-out state.
• Usage and device information: browser, device, IP address, cookies, referring page, feature activity, and diagnostic logs.
• Transaction information: subscription, credit, and payment status received from our payment providers. We do not store full payment-card numbers.
• Communications: support requests, feedback, and other information you choose to send us.

How we use information

• Provide, secure, troubleshoot, and improve the Services.
• Identify collectibles, gather market evidence, generate Chasemaps intelligence, and operate Buying Station workflows.
• Create and administer accounts, subscriptions, event participation, and customer support.
• Send requested transactional messages and separately consented promotional messages.
• Measure product performance, prevent fraud or abuse, and comply with legal obligations.

Mobile messaging and consent

We send transactional text messages only when you provide a mobile number for a stated service, such as receiving a completed card analysis or a notice that it is your turn at the Buying Station. We send promotional text messages only after separate, express consent for that program.

Message frequency is disclosed where you opt in. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact support@chasemaps.com. Consent to promotional texts is not a condition of purchasing goods or services.

We do not sell or share mobile numbers, mobile opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We disclose messaging data only to providers that help us deliver and administer the program, including Amazon Web Services and telecommunications carriers, or when required by law. Carrier-level STOP handling remains authoritative.

How we disclose information

We may disclose information to service providers working on our behalf, including providers for:

• Cloud hosting, storage, security, and messaging, including Amazon Web Services.
• Authentication, analytics, customer support, email, and payment processing.
• Collectibles catalog, market-evidence, image-analysis, and artificial-intelligence services used to provide requested features.
• Professional advice, corporate transactions, fraud prevention, and legal compliance.

We require service providers to use personal information only for the services they provide to us. We may disclose aggregated or de-identified information that does not reasonably identify an individual.

Retention

We retain information for as long as reasonably necessary to provide the Services, maintain evidence and audit records, comply with legal obligations, resolve disputes, and prevent abuse. Messaging consent and opt-out records may be retained to demonstrate compliance and ensure that an opted-out number is not messaged again.

Your choices and rights

You may update account information through the Services, opt out of text messages by replying STOP, and manage browser cookies through your browser. Depending on where you live, you may have rights to request access, correction, deletion, or a copy of your personal information. Submit requests to support@chasemaps.com. We may need to verify your identity before completing a request.

Security and international processing

We use administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage method is completely secure. Our providers may process information in Canada, the United States, and other countries where privacy laws may differ from those where you live.

Changes to this policy

We may update this policy as the Services or legal requirements change. We will post the revised policy here and update its effective date. Material changes may also be communicated through the Services.

Contact us

Stagename Inc., operating as Chasemaps
support@chasemaps.com